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General
We returned to Moor Hall last weekend after a 5 year absence. We held our wedding reception there and booked a weekend stay to celebrate our silver anniversary. It was wonderful to find that the sense of 5* luxury had not altered in 25 years. Our room was superb, the décor smart and comfortable, the standard of service throughout the weekend was exemplary and we would not hesitate to recommend this as a venue or just a place for a luxury weekend stay.
A great place for a celebration with a lovely meal in the Oak room. All staff really work hard to make your stay special, with warm, friendly and attentive customer service. Our superior double room was very roomy and clean with a big comfy bed. Definately recommend a stay here. Lovely grounds for a relaxing amble too.
Fantastic, very well kept facilities! I would 100% advise people to come and stay!
Amazing food and service set in delightful luxury settings. Friendly staff always willing to help and provide a truly special experience. This hotel always goes above and beyond for its customers treating them as individuals with polite manners, excellent communication skills and a desire to help.
Once again, we were made very welcome and the service was excellent.
“I have had numerous meetings at Moor Hall and have had a fabulous experience every time. The staff are extremely attentive and go out of their way to ensure that your needs are catered for. The facilities are perfect for my needs and I look forward to continual use of this fantastic venue.”
“I’m not sure if it’s your training, or good recruiting, but besides a lovely hotel, your best assets by far are your staff. I don’t know a single one who isn’t in deserve of praise. No matter what time of day or night, or whatever the issue, they are always friendly, happy and polite. I noticed on Trip Advisor that I’m not the only customer who thinks this way. I think everyone I read commented upon the excellent staff members. My very kindest regards to you and all your staff, and my best wishes for the future.”
“I have just returned from a week long stay in your hotel; myself, my husband and our two small babies, and I wanted to take a moment to thank you for the hospitality which made the stay so special and which was shown to us by your wonderful staff. I‘ve stayed in many hotels but Moor Hall will stand out for all the right reasons as a very memorable and pleasant experience. Our sincere thanks, for all the care you took of us and for treating us like we were the only people in the hotel.
With warm wishes,”
I've stayed in many hotels but Moor Hall will stand out for all the right reasons as a very memorable and pleasant experience.
“A group of us held a small reunion this weekend at Moor Hall for the second time. One of the reasons we came back was the excellent service we received from all the staff during our first visit last year. Once again we were made very welcome and the service was excellent. In particular, Connie and Pedro were outstanding. Thank you all. In the words of "Arnie" - We'll be back!”
Dining - The Country Kitchen
Lovely carvery food, decent wine and great service. The puddings were also yummy (we had seconds).
Lovely food, delicately presented with friendly staff in a delightful setting. Would 100% recommend!
We had a three course carvery dinner and it was delicious! The choice of starters and desserts was great, it was lovely. We also had breakfast the following day and there was so much to choose from. I was really glad to see that they were also promoting and using local produce!
Moor Hall Hotel was a fabulous location for a birthday celebration. The staff were extremely friendly and attentive, and the food was excellent too. it made for a very pleasant experience, and we would love to return in the future. I would definitely recommend Moor Hall to anyone looking for somewhere for a memorable meal out, whatever the occasion, You won't be disappointed!
We were bought a voucher for Christmas last year. The staff were friendly and approachable. The variety of food choices was excellent. All the food we ate was of an exceptional standard and there was plenty of it. In fact we were both full up by the end of the meal. We are certainly grateful for the voucher because not only did we thoroughly enjoy the experience but we will be returning soon to sample more.
"Yet again my wife and I celebrated a birthday lunch at this really excellent restaurant. The ambiance is spot on and the food choices are brilliant, my personal favourite is the cold table for the starters, really mouth watering. Again our chef was in top form with his chattering banter whilst serving the carvery meats. Hot or cold puddings are to die for. And what I like is there is always someone you can have a natter to, or not as you please."
"We were celebrating our friends 65th birthday and went for dinner. They were very impressed with the food, service and friendliness of the staff. The hor d'oeurves are plentiful, choice of 3 meats carvery and good selection of desserts and cheeses - what more do you need!!!"
I dined here to celebrate my sister's Distinction in her Masters. We had a lovely family meal. The waitresses were so friendly and accommodating, especially as my niece and nephew were rather shall we say excited. They catered for me as a vegetarian, with nothing being too much trouble. The food was hot, yummy and such good value. We will definitely be back!
Dining - The Oak Room
Our lunch was wonderful thank you we were so delighted with everything, food was gorgeous, waiters were superb and it was nice surrounding as well.
We had a very good evening thank you. The staff could not be faulted on their excellent customer service.
Eight members of the family went for Sunday Lunch in the Oak Restaurant. The meals were excellent, of a high standard and presentation superb. The staff are extremely friendly and were very efficient.
It is rare today that a restaurant goes way beyond your expectations. Lunch at Moor Hall did.
If you want a great meal in lovely surroundings pay them a visit and you’ll be impressed as we were.
Beautiful food, beautifully presented. Something for meat lovers, fish lovers and also game. The desserts too are sublime. Serving staff are very attentive. It is a wonderful experience.
Lunch was superb. Everyone enjoyed themselves.
Excellent food and service in a gorgeous elegant room.
Me and my partner came here for my birthday meal, great service and lovely staff I would recommend this place to anyone.
Thank you for making my father in laws 70th birthday meal so fantastic! We were in The Oak Room - the food, service and ambience were out of this world! Thank you!
Seriously good food that I would highly recommend!
Fantastic food and amazing service, this is by far the best restaurant within the Sutton Coldfield area. The food is fresh, seasonal and cooked to perfection without being messed around with. Ambience is brilliant and I will be back many, many times.
The Oak Room is almost indescribably good. The menu was superb, the actual food wonderful and the icing on the cake was the service.
The Oak Room is somewhere special. Classically furnished with professional staff and an excellent menu, The Oak Room is the perfect setting for a meal and the perfect way to spend an evening in this most perfect of hotels!
Private Dining/Celebrations
My wife and myself celebrated our 50th Wedding Anniversary with a party in the Longmoor room last Saturday evening. The evening was a great success.
Lunch was brilliant, day went very well. The family were very well looked after by the staff.
I would like to express my thanks to you and your staff for a very happy and successful lunch in your Wyndley room today. The fare and service was of a very high standard and I received many positive comments from those present
Everyone enjoyed the party yesterday and the guys who looked after us were brilliant! I'll be recommending Moor Hall to friends and would love to visit again soon.
Please thank the staff at Moor Hall for looking after us so well last night and help make our reunion such an enjoyable occasion.
I just wanted to say a massive thankyou for all your help and hard work leading up to our anniversary party on Sunday 8th Nov. The evening was a massive success and thoroughly enjoyed by everyone. The staff worked incredibly hard and nothing was too much trouble. The room looked beautiful and the evening went smoothly from start to finish. I've had so many comments from staff how delicious the food was, it was served promptly and arrived to the table hot (which sadly doesn't always happen).
We wouldn't hesitate to book the hotel again for any of our future events and I can't recommend you highly enough. Once again thank you.
We had a really fantastic evening on Saturday 31st (Valeries 60th Birthday), my Mom was very surprised and really enjoyed it. We felt really well looked after, our serving staff were so friendly and helpful on the night. I will definitely look at Moor Hall again for future events, high praise to all the staff.
My moms 88th birthday tea on Sunday was excellent. She loved the whole experience and we were again treated to excellent food and service!
The afternoon was lovely, the staff were very attentive and kind and my daughter really enjoyed it. Thank you for making her 40th birthday so special.

Lunch was wonderful, everybody commented on how wonderful the service was too
I wanted to thank you for making all the arrangements for the very successful tea party at Moor Hall on Saturday. All the guests said how much they had enjoyed the occasion and commented on the friendliness and professional service from the staff. We were very impressed by the food provided and please would you also pass on our thanks to Belinda for all her efforts on our behalf.
Brilliant, absolutely brilliant, it was all lovely!
Really enjoyable time, it was lovely, everything was great! All enjoyed themselves. Were really pleased with all your help. Very Memorable!
I would like to thank all the staff for the excellent service we received on my 80th birthday.
I would like to thank all of the staff that were involved in making my Mum and dad's 50th wedding anniversary better than I could have ever imagined. I can not recommend this hotel highly enough.
Thank you so much for all your help arranging my Mum's 80th Birthday Dinner. The room looked fabulous and the food was totally amazing. I am so pleased we chose Moor Hall and hopefully my family and I will have the chance to visit you again soon.
Everyone had a wonderful time with excellent service and delicious food too. We can't wait to do it all over again!
On sat 15th August my family and I held a surprise birthday meal for my wifes 65th birthday in The Oak Room. I would like to pass on my gratitude and thanks to all the staff. The room, service and meal were first class. All this made for a brilliant night.
We had booked the Ladywood Room for a pre-lunch gathering for 15, followed by lunch in the Country Kitchen and then back to the Ladywood Room. The staff could not have been more helpful and everything was exactly as we had asked for and expected. The lunch was well cooked and hot and catered well to the vegetarians among us. Thank you Moor Hall, you did us proud
“Thank you all for making our Golden Wedding Weekend such an enjoyable event. From our initial welcome at the Hall to our final departure nothing seemed to be too much trouble to ensure we had a memorable weekend. The food was delicious in the Oak Room and the Wyndley room.”
Our Prom was an excellent success and I am so proud of what we achieved on the night. Both students and staff praised it a lot. Overall I think Moor Hall helped me and my peers to achieve a great evening and celebration to remember.
“I just wanted to say a huge thank you for everything you did to make Don’s Birthday Dinner such a huge success. He had no idea what was going on and we managed to keep the secret right up until he walked into the Dining Room.
Everything was lovely and done as I had requested. Sally and Joanne took care of all the little details. The girls on Reception were very discreet on our arrival and our Room was amazing. Pedro and his staff attended to our every need and nothing was too much trouble and the meal was wonderful.
Thank you once again to you and everyone at Moor Hall for everything and for making my husbands 70th Birthday a very memorable and enjoyable occasion.”
The staff in the Country Kitchen were delightful and made my birthday a very special occasion.
We have enjoyed several dinners as part of family celebrations in the past - this visit was as usual a delightful experience for a family party of 11.
Meetings and Conferences
Just a quick thank you for your help with another successful meeting in the Wentworth Room yesterday. All the arrangements were fine as always and once again the quality of the finger buffet was it's usual high standard and remarked upon by our delegates.
We were very impressed with both the facilities and the level of customer service we received last week. From booking through to clear up, the team was fantastic.
Everything was perfect and all staff were very helpful and excellent. This has become one of my favourite venues.
It was a pleasure to stay at the hotel and your staff were most efficient and professional.
All in all, very pleased we chose the Moor Hall. Cheers
Just wanted to say a big thank you to you and all of the hotel staff for our conference. It went really well the service was excellent as ever.
I have had numerous meetings at Moor Hall and have had a fabulous experience every time.
I have used the Moor Hall Hotel over 20 times this year for business events and have never failed to be impressed. This is a quality venue with great staff that have gone above and beyond to accommodate our requirements. I would not hesitate to recommend Moor Hall Hotel to anyone looking to hold their business event in an impressive venue with a great level of service.”
Special Events
“It is lovely to come back to Moor Hall again! The quality of service and food continues to be first class. We thoroughly enjoyed the Valentine’s Gala Night with excellent food and good music. We like the ‘family atmosphere’ of Moor Hall and The George in Lichfield - we know that we are always in ‘good hands’ when we come to the Midlands.”
Spa
I love everything about Moor Hall, I come for numerous spa days throughout the year.
Very relaxing, well explained, a really lovely treatment.
“Everything was fantastic, wouldn’t change it”
Weddings
I write to express my great satisfaction to everyone at Moor Hall who contributed to the wedding celebration of Anna, my daughter, and Richard.
The professionalism with which the event was arranged, organised and carried out was second to none and the courtesy extended by all by your staff was exemplary. And the event itself. The meals were professionally presented, well timed, courses quickly served and cleared, of extremely high quality and consistency and extremely tasty. The candlelit Charter Suite looked stunning, richly decorated, the background room and table lighting at just the right level. I could fault nothing. Everything I witnessed pleased me. I met a number of your staff but many I did not have the pleasure to meet. I want to thank them all.
We just wanted to say a massive thank you to you, to Jamie, and to everyone who made our wedding day at Moor Hall so special. The staff were absolutely wonderful, the food was superb and the room looked stunning!
What can I say the staff are attentive and excellent! Jessica and Daniel had their wedding here on the 21 November 2015, nothing was to much trouble, food excellent and the whole day was perfect. From booking in on Friday to leaving on Sunday nothing was missed, the room set up was perfect for the ceremony and the Charter Suite was fabulous for the meal. A true all round team if I could give 10 stars I would. Thank you all so much!
We had an absolutely wonderful reception and overnight stay at Moor Hall. Your hard work and Karl + team ensured our guests and ourselves had a memorable reception, food was amazing too! Thank you so much! One guest even sent an email praising your team as she'd throughly enjoyed herself at reception.
Thank you so much for your help, Moor Hall is definitely our 'go to' place for celebrations!
We woud like to compliment all the staff at the hotel for being very efficient and pleasant, making it a lovely day.
Just wanted to email to say thank you for everything you did for our wedding. Everything went so smoothly.
We recently held our wedding day at Moor Hall and we really cannot rate this venue highly enough. Every member of staff from the general manager, to the lovely waiting staff, were so helpful and pleasant. The food was just perfect and many of our guests commented on how good it was. The whole day was a dream come true, followed by the perfect party night!
Several guests said that it was the best wedding they had ever been to... Thank you so much to all staff at Moor Hall for helping to make it such a great success!
Wish we could do it all again!
We held our wedding at Moor Hall yesterday and I have to say that from start to finish the whole event was outstanding. I would recommend this hotel to anyone thinking of getting married. Well done, Moor Hall, for making me and my new bride totally happy!
Thank you to everyone involved in helping me make our day perfect, every single one of the guests said they couldn't fault the service in any way.
"The whole event was just fantastic. I would recommend this hotel to anybody thinking of getting married."
Got married 19th September at Moor Hall, Sally in the run up to our big day and Jamie making sure everthing was perfect from us getting married to the evening. Staff was so polite and friendly. Highly recommend. Food was brillant, the canapes, sit down meal and the buffet. Nothing was too much troble for anyone!!!! Thankyou too all who was involved in making our day perfect!! We will be back, thank you!!
We just wanted to email to say thank you for everything you did that enabled our wedding day to run smoothly. We had such a fantastic day and Moor Hall staff did a great job throughout the day.
Thank you for your help and support leading up to our big day! We had a great day and night and would like to thank Moor Hall for their part in this. We have received so many compliments about the room set up and food served.
We would like to give you and all the staff at Moor Hall a massive thank you for helping our day run so smoothly, we enjoyed every moment and it couldn't have gone any better for us.
Just would like you thank you and all the staff at Moor Hall for making our day so special, in particular yourself who made the build-up simple and planned the day perfectly and Andy who looked after us on the day was brilliant and made everything run very smoothly.
I just want to say a big thank you from myself and Pete who had our wedding on the 30th July. Everybody was very helpful and the room was set out beautifully, just how I imagined it. The food was excellent and was even better than when we tasted it.
Thank you for your help and attentiveness during the palnning stage of our wedding. We wanted to say Thank you for a wonderful day. The room looked beautiful and many of our guests were very complimentary about the food. You have an excellent team, which showed in how smoothly the day ran. You do attention to detail very well and we couldn't have been happier with the service we received. Moor Hall Hotel now holds wonderful memories for us - Thank you!
We would like to say thank you to you and all the staff for making our day go perfectly it was amazing and we loved every second of it. Thank you very much.
Thank you for helping us to organise our special day, it was truly magical and we would recommend Moor Hall to anyone.
We would like to say thank you to Sally and the Hotel staff for the excellent way in which you all looked after us. It was very successful and everyone was delighted with the whole day. Everyone was complimentary about the venue, the menu and the service received so do please pass on our grateful thanks to all concerned.
I felt the need to put pen to paper to let you know what a fabulous team you have working for you and what a fabulous day we had on our wedding day recently. Bar staff, catering staff, hotel staff, everyone we came into contact with before and on the day were faultless. Our wedding day was really brilliant! I would not change a thing with the way the day ran. Please give our thanks to everyone involved and I wish your business all the very best for the future.
We are so over the moon that we chose Moor Hall as a venue and would recommend it to anyone.
To Sally and all the staff at Moor Hall Hotel. We cannot thank you enough for making our wedding day extra special on 11th April 2015. All through the planning and from the time we arrived at the hotel on the day to the time we left, you were all supportive, helpful, friendly and made us feel welcomed. Everyone has commented how good the food was and how professional but friendly the service was. The Oak Room looked absolutely beautiful. We would certainly recommend Moor Hall for any celebration.
We would love to thank you for your help and support during these months. You did such an amazing job. And thank you for the beautiful frame. We had a great time and the staff were amazing.
Christmas
Lunch was lovely, service was excellent.
Was very good, service and food was superb, overall everything was fine, please send us details for next year when you have them.
Our day was lovely. We all really enjoyed it. Food was excellent, and nothing was too much trouble for the staff. All being well we will be looking to book again for next Christmas
Food was good, service was excellent.
My family and I felt we had to write to thank and congratulate Moor Hall and all staff involved with the Christmas Day Luncheon. We all had a fantastic day, the meal was superb compliments to the Chefs.
It was lovely, we were well looked after, as usual, by the whole team. Yes very nice, couldn’t fault it.
Delightful, everything was wonderful.
On behalf of the Buxton family I would like to thank all concerned for making our Xmas dinner a most enjoyable occasion. The food was delightful and the serving staff very professional. This was our first venture in having Xmas lunch away from the home and it will most certainly not be our last.
Wonderful! Was all done perfectly and couldn’t fault anything, thank you also for the hard work!
Please pass on my ‘thanks’ to everyone involved in the arrangements for our Christmas function. We thoroughly enjoyed ourselves – the hospitality and surroundings were exceptional, the staff were very attentive.
Lovely food and great atmosphere.
Fabulous night best Christmas party we have had.
A big thank you to you and all your team for a wonderful Christmas lunch on the 9th December.
Everything was wonderful all had a great time.
Your staff were most attentive and helpful, and the food was of exceptional quality and delicious!
Congratulations to the whole team for a wonderful Christmas Day lunch in the Charter Suite – as one would expect, the food was cooked to perfection and was served by polite staff in a most unobtrusive way. From my point of view, nothing could have been done to make the afternoon better.
Christmas Day Lunch in The Oak Room at Moor Hall Hotel is an experience not to be missed. Impeccable service with food to delight everyone’s palate. Highly recommended with a relaxed atmosphere and elegant surroundings - what more could you ask for?
This was our 5th New Year's Evening party at Moor Hall with friends and once again, we had a great time. The staff made us feel welcome as usual and the food was excellent, especially for me with a special diet. The Chef has always gone that extra mile to make sure that I don’t feel I'm missing out on anything!
My family and I wanted to take the time to thank you all so much for making our Christmas Day really wonderful.
From the start, with Joanne and Michelle, booking the event was made easy and all the finer details were attended to which for an organised person like myself is important. The manager and staff on Christmas Eve kindly opened the room, which looked magnificent, to allow me to lay my place cards out - something I'm sure they could have done without! However, this allowed my family to arrive to our table of nineteen relaxed and organised.
The day ran smoothly, the service was great and the food was fantastic. Again Ryan and team did a wonderful job. The children loved seeing Santa, the personalised presents were clearly well thought out and were most generous.
As you might have gathered my family and I are good customers of your hotel and will continue to be so.
A job well done Moor Hall, congratulations!
Thank you to everyone at Moor Hall Hotel for a wonderful Christmas Dinner. We booked a private room for 10 people, partially to ensure our children did not bother other diners. The service food and room were excellent. The room was beautifully prepared; we were welcomed and served to a very high standard. Whilst all the staff were excellent we would like to say a big thank you to Connie in the bar who went out of her way to provide all our drinks in a friendly and efficient manner. Many thanks to Moor Hall Hotel for a faultless performance on a very busy Christmas weekend.
Terrace & Bar
Very good value, the staff are exceptional. Tables outside face the gold course, good for sitting in the evening sun.
The food was really good, the staff very friendly and helpful - one of the best experiences around Sutton Coldfield.
Very friendly staff who go the extra mile.
Afternoon Tea
Had Afternoon Tea today and it was absolutely fantastic. The staff were so helpful and really looked after us. Highly recommended and would definitely book again
Very nice surroundings and lovely food, I would definitely return.
I had a lovely afternoon tea here are a birthday celebration with my mum yesterday. A lovely range of sandwiches and the cakes were fresh and tasty.
The food and service were excellent
The delicious sandwiches and cakes made for a great afternoon
Dining - Sunday Lunch
The perfect Sunday lunch treat, unrushed and really friendly efficient service - the Oak Room has become a favourite venue.
My husbands 70th Birthday Sunday Lunch 9th August was fantastic. 16 family & friends enjoyed fabulous food , excellent service & a wonderful experience. Pre lunch drinks on the terrace the sun was shining we all sat enjoying the fabulous views. Moor Hall did us proud & made a fabulous Birthday lunch one to remember. Thank You .
Once again the food was excellent. The staff are always so friendly and efficient - they always make you feel very special.
We had a three course carvery lunch and it was delicious!
The staff were friendly and approachable and the variety of food choices was excellent. All the food we ate was of an exceptional standard and there was plenty of it, In fact we were both full up by the end of the meal. We thoroughly enjoyed the experience and we will be returning soon to sample more.
Our Sunday lunch with friends was absolutely lovely. We had a superb meal and all of our party left happy.
Funeral Receptions
I wish to thank you and the team for the excellent way in which our funeral reception was organised and conducted yesterday afternoon. Special thanks to the kitchen team for their buffet selection and to the bar staff who were most attentive.
Hen Parties
I'm writing to say thank you for making my sister's hen party run so smoothly at the weekend. Everyone commented on how nice all the facilities were, particularly the spa. Most of all, however, all the staff were fantastic and ensured everything went to plan (no mean feat with so many of us attending). Please could you pass on our thanks to them all.
The hen party was fantastic, food was perfect, staff were friendly couldn’t fault it. Thank you
Proms