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General
From the moment we arrived until we left we were impressed by the attentive friendly staff. The hotel is welcoming, clean and the room was perfect. Jamie, Karl, Angie, Jen, Dan, Luke to name a few of the staff were so helpful, professional and friendly, even walking around the beautiful well kept building staff asked if they could help. Food was excellent and value for money. The stay felt very personable but you could see the same attention was given to all visitors. The gardens are beautiful to stroll around and walk off a large enjoyable breakfast. At check in reception staff were just as helpful and even upgraded our room at no extra cost. A most pleasureable experience from start to finish and definately would revisit. Val and Steve, Birmingham
Great place would defiantly come back the service in the restaurant was the best from all the staff, amazing rooms nice and clean , shower good and had a great nights sleep!
I stayed for one night over the weekend and had a great stay. The room was lovely, we had great food, and the staff in particular were excellent - very friendly and helpful. Would recommend and would be happy to stay again!
We went to visit Moor Hall for the 2nd time as we have decided to get married there in December! We are always greeted with politeness and kindness! I would recommend going to Moor Hall to anyone!
It was amazing to say the least, very welcoming- guests seem all local to the area and are very welcoming and down to earth accommodating our needs and making us feel as ease from walking in with no fuss or queues. Spa was perfect, quiet, looked after and soooo relaxing after a gym work out. Overall, we would 100% come back and stay and recommend to friends!
Treated to a spa day here and have to say it was a wonderful experience. Once pampered we headed to the restaurant which serves the most delightful food. Would like to personally thank all the staff for making my day so very special with all the added extras and for making us feel so very welcome, we will most definitely be returning!
Having spent four nights break in the Moor Hall Hotel and Spa to celebrate my birthday I would wish to say a big thank you to all staff, Reception, Country Kitchen, Oak Room, Bar and room care staff. We found you all so friendly, helpful and caring. It was well worth the journey from Scotland. Thank you all so much once again for making our stay so memorable and hope we will visit you all again for another wonderful experience.
Just returned from a wonderful 3 day stay. Absolutely lovely. Staff so friendly and helpful. Food superb...I think we tried every menu including afternoon cocktails. Spa facilities very good and treatments excellent and good price. Definitely intend to come again.
I held a seminar at Moor Hall today and stayed overnight last night for the first time also.
I run many of these events which take me all over the UK, therefore I would say that I am fairly well travelled!
Moor Hall was possibly the best experience that I have had from any venue, from the quality of my room, right through to the meal in your carvery was excellent.
Your events team was the most attentive that I have come across, in particular Gail and Karl today were exceptional.
I wouldn't hesitate to book Moor Hall again and I would congratulate you on achieving such a top quality team.
What a fantastic hotel & experience. My daughter & I stayed at Moor Hall for my daughters 7th birthday as it included 1 day passes to Drayton Manor Park.

The hotel went above & beyond to make our stay special especially for my daughter. The room we had was fabulous could not wish for a better located room, there was complimentary gifts, drinks & even a plate decorated to say happy birthday in chocolate which my daughter loved.

We had a great time in the spa, lovely pool, jacuzzi & sauna that we enjoyed after our day out.

Our evening meal in the county kitchen restaurant was delicious, the hotel decorated our table with the balloons & banners that I supplied, they then brought out the cake that I brought with me & all the staff & chef sang happy birthday.

All in all a fantastic experience, I can't thank everyone at the hotel enough, we will definitely be coming back again
This hotel is a real hidden gem. From the lovely private drive to well kept grounds, I can not fault this hotel.
I've stayed in many hotels and there are many who have more stars that do not compare. The reason being the staff. Put simply, everyone cares. You are welcomed and acknowledged by everyone. From the front of house through to the maintenance team. The food is superb and the rooms are perfect. From standard to delux there's something for everyone. I will definitely be back (with the family and for business). And finally the wi-fi is very fast and easy to use. So I was able to get plenty of work done. Thank you for a wonderful stay.
Dining - The Country Kitchen
A really excellent experience in the Country Kitchen restaurant. A lovely range of freshly prepared starters, mains and desserts. Great choices. Salmon in a white wine sauce, as a special, was light and extremely tasteful. First rate service by Isaac throughout. Attentive and alert without being intrusive
We had a wonderful evening celebrating my birthday in the Country Kitchen.The food was excellent with a very good choice of meats on the carvery and alternative dishes of fish or curry for any of our party that didn't want a carvery. The house wine was also very good. From start to finish the staff couldn't have done more to make the evening special, they received flowers and a cake for us and stored that prior to the event, they were helpful, friendly and good fun on the night, nothing was too much trouble for them.
Would certainly recommend the hotel and restaurant and we will most definetly be returning.
Booked back in November for my father in laws 70th birthday. This was our first visit after a recommendation. Service and food were amazing will definitely be returning. Nothing was too was trouble for the staff. A huge thanks to the team working this afternoon. They made a special occasion very memorable with their attention to detail and amazing customer service. Couldn't recommend this restaurant highly enough. Thanks again the Derrington family
We visited the Country Kitchen on 12th February 2016 to celebrate my mother's 81st birthday. I rang ahead of our visit to ask if the chef could arrange a small birthday cake for my mother. We arrived slightly late and were greeted by such a warm welcome. When we went up for our meal, Chef Lorenzo greeted my mother personally and was so friendly. At the end of our delicious meal Sue, Javier and Julian brought out the cake which had a personal message iced in chocolate. The staff then sang happy birthday.
My mother was over the moon and we were all so impressed with the service we received. My mother really enjoyed her birthday meal and she will have memories to treasure. Thank you to everyone for making my mother's birthday so special.
Really enjoyed a 3 course meal in the Country Kitchen today, met friends there who were also very impressed, the service and quality of the meal was excellent, would highly recommend.
Excellent service, great atmosphere and good food. Would recommend it for a family celebration. Staff very pleasant and welcoming to a large party that had a variety of age groups attending.
I just wanted to thank you and your staff for the excellent service and hospitality you gave us and our guests on Saturday lunchtime in the Country Kitchen. The food was also excellent and everyone thoroughly enjoyed both the venue and the location. Once again many thanks for making my wife's 60th birthday celebrations something to remember.
Dining - The Oak Room
We recently celebrated our son's first and daughter's wedding anniversary with a dinner in the oak room. It was a very memorable occasion . They had come down from London and were very impressed with the choice of menu and taste of every dish that was tried. Our compliments to the chef! Keep up the good work.
Thank you very much. Hope to see you soon.
Enjoyed a Sunday Lunch recently in this elegant dining room. Delicious food served by attentive waiters and waitresses. Food quality was high and good choices on menu. It’s a lovely venue to enjoy a leisurely Sunday lunch on a miserable Sunday afternoon. Can't wait to come back!
Private Dining/Celebrations
Chose this venue for our anniversary,having visited in December 2016 and was so impressed with the service and the food that I booked for our 60th anniversary,along with the family.Really couldn't fault the service we received,nor the food,very very good all round!
Food was excellent. Room was clean,warm ready for our arrival have special extra touches. Staff were very attentive, organised and friendly. Worth every penny thank you moor hall especially Luke who looked after us. We will be back.
The room looked beautiful, decorated with cascades of fairy lights and the tables were not too close together. I couldn't fault the service at all, they were cheerful, friendly and attentive. Well done.
I recently visited Moor Hall for my Grandma's 80th birthday meal. We were seated in the main restaurant in the large windowed area as our group was 10 people. We were greeted warmly by the headwaiter and had our coats collected. The restaurant has a smart dress code where trousers/chinos are a must for men. Wine and drinks were sorted promptly and our pre-ordered meals arrived at a comfortable pace giving plenty of time for conversation breaks. The standard of the food was incredibly high, portion sizes are generous and requests for extra gravy and sauces were handled without second thought. Overall I had a wonderful afternoon at Moor Hall and would certainly visit again.
I would like thank Daniel and the staff in the Country Kitchen for looking after us yesterday at my parents' Diamond wedding aniversary celebration. The room was perfectly set for 30 and nothing was too much trouble; Daniel and the staff certainly looked after our every need perfectly. Obviously the food was at its usual perfection, so thanks to the Chef.
I want to thank you all for helping make my Mother's 80th Birthday celebration a real success. You have been so helpful. Please pass on my thanks to the reception staff on Saturday and Sunday as my group arrived. Can you also pass on my thanks to the Restaurant Manager (Javier) and his team. They were so professional, very well organised and they helped make the evening truly memorable. The food was superb and so well presented. In summary my Mother said "it was the best Birthday ever" and we all agreed.
My wife and I would like to thank yourself and staff at Moor Hall for once again providing us with a lovely meal and evening. We were of course able to convey them personally to the dining room staff on the evening but we do appreciate there are also a lot of others, including yourselves, behind the scenes who also contribute to the occasion so please convey our thanks to you all.
Thank you and the staff for helping to make our annual reunion such an experience. We all enjoyed ourselves, and the meal on Saturday evening was excellent - please pass our thanks to all concerned.
Thank you so much for organising another superb meal at Moor Hall on Monday. Arrangements, overseen by Jamie, were spot on and the meal was wonderful.  
I would also like to say that your staff surpassed themselves at our recent Golden Wedding Anniversary lunch! We had a wonderful meal and the service was excellent. Please convey our thanks to them. We had a wonderful day at you truly lovely hotel. It will be a lasting memory of our special day. X Jackie
Thank you for a wonderful night at my Mom's 70th on 26th August in the Bracebridge Room. The food was super and the staff could not do any more, they were lovely.
Just a quick note to say how much we all really enjoyed the meal on Saturday, the food was excellent, the staff were great, polite, very helpful and extremely patient with us……….. My parents were delighted with how it went, so thank you – if they make it to 70 years married, we will be back! I would also like to say that we thoroughly enjoyed staying at the hotel, it was very comfortable, we used the spa, breakfast was great and although you were extremely busy that weekend, we could always find someone to help if we needed it. Thanks again.
I would like to thank you for a wonderful night had by one and all who attended. The room, meal and service was exceptional, especially the attention to detail. We couldn't have asked for anything more. Would you please thank your staff for making it a wonderful night. Also thank the kind gent. that travelled out to pick up some cigarettes for one of our members. That was certainly more than the service we expected. We will have no hesitation in arranging another event in the near future. Yours sincerely. Clive Jones
We would just like to say thank you very much for organising everything for out 50th celebration. We throughly enjoyed our couple of days at Moor Hall Hotel and all the staff were so kind and helpful. Our meal in the Longmoor Room was a delight for everyone. The food was delicious, the staff who helped went out of their way not to rush us in anyway and make our day memorable and special. Moor Hall is a truly as welcoming and special as it was when we first discovered it all those years ago.
Thank you for all your help and patience and very successful coordination of everything for our Golden Wedding Anniversary lunch last Saturday. Please will you convey our thanks to all your staff for all their help and kindness with an extra special thank you to Javier who managed everything superbly. We would recommend Moor Hall any time.
Went here for a weekend to celebrate our friend's golden wedding anniversary. The hotel was set in huge grounds and surrounded by a golf course. It was sumptuous. The staff were just terrific. Our room was magnificent: everything you could every need. The special lunch was terrific and the staff did our friends proud. There were 2 functions going on at the same time and yet we felt we were the only ones. Well done the Moor Hall hotel. For that special occasion I don't think there is anywhere better in the Birmingham area.
We hired the Bracebridge room to celebrate the 100th Birthday of our Mother. everything about the day was fantastic, the room itself was just the right size, the table setting was wonderful. as was the food. Jamie and his team provided excellent service during the meal
Please pass on our thanks and appreciation to all of your staff who worked tirelessly on Friday - we will not hesitate to recommend Moor Hall. It's nearly ten years since we were married and had our reception in the Charter Suite and the happy memories from that wonderful day have now some incredible memories from Friday night to go with them.
I would like to thank you for arranging our celebration on Sunday. The day was perfect and went off without a hitch. The room was ideal for the size of our party (22) and Pedro and his staff looked after us really well, we felt we were not under any pressure and were able to have a most enjoyable and leisurely afternnoon. The meal was super, thanks to the chef who also arranged the alternative soup. Will you please thank Pedro and his staff for their efficient attention which made it a great day.
Many thanks to your hotel, staff, chefs and special events team for a wonderful day that all our guests and we enjoyed, the service, food and your events team was exceptional. We look forward to visiting your hotel in the near future.
We booked this hotel following a cancelled venue and we are so glad we did!
The room and table were dressed to perfection and the excellent menu was served by the dedicated service staff. When we arrived we noticed that was a overhead projector and within a few moments one of the team connected my computer (memories of the last 50 Years) to enhance my presentation. After a very successful day the guests wound down in the Ladywood Room which had been reserved for our party prior to departing. If you are planning a Wedding, Anniversary or Special Event you should consider this venue as your first choice
We would like to thank you, the Chef and everyone in the Oak Room for a fabulous evening on Saturday to celebrate my mother-in-laws 80th birthday. Everyone thoroughly enjoyed the evening. The meals were lovely and the guests that stayed were very comfortable in their rooms. Many thanks again to all those involved.
I just wanted to say thank you to you and the staff at Moor Hall who made afternoon tea on my birthday such an enjoyable one. Around 30 of my family and friends joined in for plenty of fresh sandwiches and cakes last month. Everyone had a great time and it was relaxed and friendly.
I just wanted to say thank you to the team at Moor Hall for our 40th wedding anniversary celebration. The food was lovely and the staff very attentive. It was a very pleasant experience for us and our guests. Again many thanks for making this day so special.
I wanted to say a big thank you to you and your staff. Pedro and Miles were very helpful and displayed high level of customer service. Everyone commented on the quality of food and its presentation. Thank you
It was marvellous, everybody hasn't stopped raving about the whole thing. I had some jitters earlier on in the week overthinking it all, but on the evening it was extremely good! The room was lovely, the food was great and the dance floor was heaving. It was stunning, thank you!
We were so pleased with last night. Jamie and all of the staff couldn’t have been more helpful and many of our guests commented on how good they were.The food was excellent and plenty of it!
It was a real success, enjoyed by all.  The venue, the service and the food were absolutely splendid. Please extend our thanks to your staff, who were extremely helpful and professional.
Everything was brilliant - the staff were attentive and food was brilliant. Would recommend the hotel and will be back in the future
Everything was wonderful - I felt you made my birthday very special. We come back to Moor Hall as often as we can, I have celebrated a number of birthdays with you.
Meetings and Conferences
We've used Moor Hall a couple of times this year for events in the large banqueting room and each time I've been impressed by how smoothly the venue has made it for us. We do a lot of events at various different venues and having helpful and attentive staff makes a real difference, Moor Hall could not do enough for us and remembered the small quirks from when we were there previously. The buffet was delightful and the biscuits that were served with our teas and coffee were a lovely treat.
A small meeting of ten people was handled beautifully. Great meeting facilities were provided with a discrete area for eating, the buffet was excellent and the service was great. The hotel itself is the right mix of traditional architecture with modern decor creating a warm atmosphere and welcome. I will definitely be using the hotel again
Beautiful hotel, stunning setting and lovely service. Attended my second business meeting here in two weeks this morning -- gorgeous breakfast -- thank you for making it such a pleasure to get up at 5.30am.
The event last week went extremely well and everything came together – Moor Hall was fantastic and couldn’t do enough to accommodate us, everyone was very impressed with the venue, food and level of service we received. Thank you for all hard work with what I know was a challenging schedule.
The whole event went well. The food and rooms were great. We will definitely be using Moor Hall again for future meetings!
Just a quick note to thank you and Moor Hall for yet another really good meeting we had yesterday.The Wentworth was laid out and equipped absolutely as requested and the new chairs were noticed and very comfortable. The lunch buffet quality was of a high standard. However, in particular, I would like to mention the quality and helpfulness of all the staff we encountered both on the Tuesday evening and during the day yesterday. Every person we encountered was pleasant and helpful - it was a real pleasure to see staff with smiles on their faces! Once again, many thanks for all your help in organising this so smoothly for us - it really make it easy for me. All I have to do is to chair a meeting with 10 companies!
Special Events
I went here last night for the Great British Bump Off. (Was my birthday as well) really good night, the staff were friendly and polite. The actors and actresses put on a good performance!
What a gem of a place, we attended a Murder Mystery Night and stopped over, fab night was had by all, the food was excellent and the service received from the staff was first class. We will return- many thanks
Spa
I am writing to express how much we enjoyed our spa break at Moor Hall Hotel this week. We have toured spas all over the country and without a doubt enjoyed the 3 days spent with you the most of all. Your motto is the answer is yes now what's the question and your staff really lived up to it! The hotel itself is beautiful, our rooms spacious and the most comfortable beds if any hotel we have ever slept in. The food was excellent, from the great breakfasts, super bar menu (your jenga chips are legend!), the Country Kitchen Carvery and the fine dining experience of The Oak Room. Your staff are a credit to you, helpful, courteous, professional, knowledgeable and friendly and you know how to add little touches to make a visitors stay memorable. Please pass on our thanks and congratulations to all your staff that helped make our break truly relaxing and memorable.
From the moment I stepped in to the spa and leisure club, I was made to feel very welcome and special. I booked three treatments - a manicure, pedicure and eyebrow shape. Laura who carried our these treatments for me was wonderful - again with excellent, friendly customer service. I will be returning as soon as possible and recommending the Moor Hall spa to friends, family and colleagues.
I went to Moor Hall for a spa day last year and ever since I have been every 2 months for a spa treatment! I pick a different treatment each time and i have always left Moor Hall feeling excited about which one i am going to chose next!
I have the majority of my spa treatments with Amie and she truly is a credit to the company! All the spa staff are friendly and a delight to talk to. I always highly recommend Moor Hall to anyone looking for spa days or the one off spa treatment.
Weddings
We got married here last week- the staff are fantastic and so helpful and the hotel itself created the perfect setting for our dream wedding. We are so happy that we chose to have Moor Hall as our wedding venue. Our guests response to the food was 'out of this world'. Also, we would like to acknowledge Lauren and Jamie who did an incredible job, both in the planning of our day and on the day itself. We look forward to visiting you again
My wedding took place in Moor Hall Hotel last April and I must say that they have done an impressive job in making a stunning reception for the occasion. They offered a big bridal suite and the facilities were perfect for photos. The food were served timely and tasted very good. Everything went as I wanted them to be and all the staff were helpful and friendly. I would like to commend Mr. Jamie Hall in his outstanding job in coordinating and being helpful to make the moment magical for me and my husband.
We have enjoyed the whole experience from arrival: our son’s marriage reception here at your lovely hotel - right through to checkout. Three unforgettable days - magical. Thank you, your staff and everyone involved. Truly wonderful.
My husband and I recently held our wedding day at Moor Hall and I can honestly say that all the staff, the venue and food were wonderful. When we first went to view the venue and the rooms, we were really impressed by the wedding packages and the staff and throughout the planning process, Joanne, the Events Coordinator made sure everything ran smoothly and was on hand to answer my (many and sometimes daily) questions! The team made the actual wedding day even more special, decorating the room beautifully and providing delicious food. They were able to cater to our guests’ dietary requirements too, and were helpful and accommodating to small changes we needed to make along the way. Most brides get a little stressed out by the planning process, and I wanted to know that the day would go to plan, however, the team at Moor Hall put my mind at rest, and Jamie (The Master of Ceremonies) explained everything to us throughout, and made sure nothing was forgotten. All our guests had a fantastic time, and commented on how brilliant the venue was and how helpful the staff were. Many of our guests booked rooms for the night and stayed for breakfast, which was lovely. Overall I couldn’t recommend Moor Hall enough, and I want to thank everyone, Jamie and Jo especially, for everything they did to give us a beautiful wedding day.
Moor Hall is a beautiful setting for a wedding both inside and out. We have just held our daughters wedding here on Easter Sunday and couldn't be more impressed. The service was outstanding from the hotel reception to the wedding coordinators, bar staff, waiting staff were all excellent. Food was lovely both for wedding breakfast and evening hog roast. Nothing was too much trouble. We stayed overnight and the room and morning breakfast was great. All the guests seem to of been of the same opinion. We would like to thank the hotel for making this day a very special occasion and would recommend this hotel to anyone.
Attended my friends wedding last night. was a brilliant night and the bride looked beautiful. The room and tables looked great and seriously thinking of having my wedding here.. The Staff were amazing. They really made us feel welcome and couldn't do enough for us all. We did notice a young member of staff called Zoe, who was very charming always had a smile on her face and so polite. she really helped me with my needs that I need helping with. overall fantastic..
This weekend we were treated to the wonderful service of Moor Hall Hotel and Spa at Samantha & Daniel's wedding. It was such a gorgeous day and was an absolute treat to spend it in the sunshine in the stunning grounds. The staff were all absolutely wonderful,especially Jamie Hall who is a credit to your team, very polite, professional and accommodating . Nothing was too much to ask for and everyone had such a great day. Thank you, we look forward to visiting you again :)
Came here for my brothers wedding reception. Spending two nights also. What an absolute magical experience. Great accommodation, beautiful hotel and setting. Fantastic staff!! Who made us all feel welcome and special! Food was a triumph, and so was breakfast. Food was fresh, hot and delicious!! I shall be highly recommending Moor Hall, and looking forward to visiting in the near future!
My daughter and new son in law held their wedding at Moor Hall Hotel. The staff were universally professional, and ensured that the event progressed smoothly. Individual needs of the guests were met. The meal was delicious, the surroundings beautiful and the weather was amazing. As a consequence we all had a wonderful time. I unreservedly recommend this wedding venue.
To all staff at Moor Hall, Since I got back to work this morning after Saturday’s wedding, I have been telling everyone what a marvellous time we all had and how wonderful your hotel and staff are. I then thought it was only fair to tell you all what a great job you did on Saturday. As the bride’s mother, I couldn’t be happier about how it all went. All the staff were very attentive, nothing was too much trouble. We were looked after really well. The organisation was excellent and everything moved along seamlessly. The food was excellent, everyone I spoke to said how much they had enjoyed it. You even managed the sunshine! I would definitely recommend your hotel to anyone looking for a wedding venue.Thank you again for making the day really special.
I would just like to thank you for a fantastic day for my daughter; everything was just perfect from the moment we walked in, right through to the breakfast the next morning. The venue and the food was absolutely amazing. Moor Hall is a fantastic venue and I would recommend it to anybody. You gave my daughter and son in law a day to remember, they had their dream wedding day.
Absolutely amazing place to get married. Had our wedding last week and it was the best day ever lovely staff and such an amazing venue - they make everything very special
We had a truly magical wedding and the hotel staff were absolutely amazing. So many people commented on how beautiful the grounds were and how nice the hotel staff were. It was fantastic - the best day ever!
I just want to say Myself Richard and all our guests had a wonderful day at Moorhall for our wedding on 31st July, Everything was beautifully done and the staff and grounds were all exceptional.
Just a quick email to say thank you so much to you, Jamie and all the team for a perfect wedding day! We had a fab time and wouldn't have changed anything Best wishes Caroline and Hugh Sprackman
We have finally caught our breath and are coming down off our wedding high. Please could you thank the team for our fantastic day. We just could not have had any better. Everything just flowed, the food was amazing, staff were fabulous. The room looked even better than I could have imagined. So sad it's over but we look forward to many more happy memories to share at "our hotel".
Had our wedding here on Thursday and cannot thank the staff enough, everything we wanted or needed was catered for and they couldnt do enough for us. A special thank you to Karl who bent over backwards and also Jamie who provided an outstanding service throughout the day. Also to Sally who helped organise the whole event. Fantastic day, beautiful weather, amazing food and now a place that will hold a special place in my heart forver. Thank you Moor Hall!
Thank you to all the staff who helped make my daughters wedding reception so memorable. The Charter suite was transformed to a most beautiful setting for the wedding breakfast. The food was excellent & service was prompt friendly & professional.
I have had many compliments regarding the wedding & the venue.
A special thank you to Sally our wedding co ordinanator for all your help.
Just a quick email to say thank for you all your help in the lead up to the wedding, it went absolutely perfectly and we had the most amazing day. I cannot praise the staff enough, food was fabulous and the whole day was beautiful! Best wishes Sophie
We were very fortunate to hold our wedding at Moor Hall on Valentine's Day. We could not have wished for a better day. Everything went perfectly. All of our family and friends have commented positively on the food, the service and the hotel staff. We would like to thank Jamie for his organisation and care throughout the day. He was brilliant. We've just returned from our honeymoon and reflecting back on the big day, it could not have been any better. Thank you to all of the members of staff that made our big day, exceptional. Thank you D & J!
Christmas
Choose this hotel as have been many times for dinner and afternoon Tea, and we wanted something special for Christmas Day. Yes was expensive but well worth the money. We were in the oak room which was small but everyone was friendly in there. Food was excellent and the service was superb. Worth every penny would certain,y recommend it
From the very moment we walked into Moor Hall for Christmas Day Lunch we were greeted and treated like VIP's. In fact throughout the day I have never seen so many smiling faces from people having to work on Christmas day all wishing us happy Christmas and keen to help in any way they could.
A drink in the bar perusing the menu (no having to give your food choices weeks in advance here) was relaxing and gave us a chance to ask a few questions about some of the dishes all answered perfectly.
And then to the food. Excellent choice,excellent ingredients, perfectly cooked,portion size spot-on and presented with care and attention. Highlights were the smoked salmon which my wife said was truly special, the game terrine was terrific and the scallop St Jacques melted in the mouth along with its rich sauce. Of the main courses my turbot with samphire was truly stunning and the traditional turkey dinner was, I was told, so much better,so much more tastier with freshly cooked ingredients than those tired, dry plates you can often get put before you at Christmas.
Desserts, cheese, even the mince pies were of the highest standard. Wines too, (included in the price), were of a very good quality. We treated ourselves to a bottle of dessert wine, both reasonably priced and sumptuous.
The whole meal became an event in itself and made our Christmas very special. The service throughout was of the highest quality. Thank you to everyone who made it happen.
We stayed at Moor Hall for New Years Eve. Had a fantastic time! Room was lovely and very clean. The bathroom appeared new. Friendly, helpful staff. Breakfast New Years Day was hot an delicious. Again the staff in the Country Kitchen could not do enough to help. I would definitely recommend Moorhall Hotel and will be staying again!
New Years Eve was an excellent opportunity to enjoy the great food, the atmosphere and the very friendly and professional team that made the evenings celebrations such a pleasure.
We enjoyed a festive family celebration lunch on 21 December. The quality of the food and its presentation were excellent. The staff were attentive and helpful at all times.
Boxing Day dinner in the oak room, great food, great service!
We spent our Christmas Day there this year and last and the whole afternoon was amazing, we are a family of 10 including my mom 4 children their partners and our granddaughter and we all enjoyed it 100%, staff venue and the meal could not be beaten, thank you guys!
Had such a fab Xmas party the food was amazing highly recommend, we stayed the night, it was lovely!
Excellent afternoon tea & Christmas carols. Looking forward to next year!
Food was amazing. Really lovely Service , very friendly. All very professional and good fun waiters, well done!!!! Thank you.
We booked to have Sunday dinner with a visit from Santa and some entertainment. What a lovely experience this was. Lots of families all enjoying the festive food and activities. There was a great atmosphere, with a very relaxed feel. No rushing of the meal. Good service , the manager of the event, made sure all the guests were happy.
I certainly will be booking again, This will now be a family tradition to start our Christmas . Thank you , there must have been a lot of hard work involved.
In total, 170 of us ventured to this splendid venue which ticked all the boxes, the staff were great, very hospitable; the hotel itself was spacious and elegant inside offering views of beautiful grounds outside; it all made for a wonderful occasion and experience for everyone. We would certainly consider Moor Hall again in the future for similar events. We must give special mention to Jamie, our fabulous organiser!
We took a group of 22 'more mature' people to Moor Hall Hotel in Sutton Coldfield for Christmas lunch on 9th December. We have had some failures in the past at other establishments - not getting what we had been promised and not very good food - but Moor Hall was superb. We were seated at one large table and had a room to ourselves. The table was beautifully laid - the price included crackers and tea or coffee - the food was lovely and the staff looked after us wonderfully. Highly recommended.
Terrace & Bar
Afternoon Tea
Had a great afternoon with the wife. My wife and I enjoyed an excellent afternoon tea, she had the ladies version while I had the gentleman's option. The gentleman's option had a selection of sandwiches including pulled pork, Beer batter fish, Coronation chicken and smoked salmon. I had the option for steak also but declined that. All tasty, and exquisitely laid out. My wife had the vegetarian options which she enjoyed; gorgeously traditional finger sandwiches. The presentation of both was as thoroughly outstanding. Then the cakes, all the classics Chocolate Eclair, Cherry Bakewell, Custard Slice, Walnut Cake. We also had plain and fruit scones, with clotted cream and strawberry jam. In truth, we couldn't finish all the cakes and they packed them up in quaint cake boxes which we took home. My daughter who's 13 celebrated her birthday with her girl friends, they also enjoyed an afternoon tea in the main restaurant while my wife and I had our tea in another room. Leaving the girls to enjoy theirs. The Staff took care of everything and made it very special thanks to Angie and Georgia. They pull out all the stops and nothing was a problem. They arrange the tables, we had delivered some balloons and they were elegantly set. They made them fruit cocktails in champagne flutes. The kids had lots of fun, having all dressed for the occasion.
Not for the first time, we had a great experience for afternoon tea. All of the staff have a smile on their face and make you feel important, without actually over imposing themselves and becoming annoying. Angie, our host, was brilliant and I would highly recommend this place for afternoon tea!
As a birthday gift to my friend we came to Moor Hall for afternoon tea. We sat in the beautiful settings of the Oak Room. We were by the window so had a lovely view of the grounds. We were served by Angie. She couldn't do enough for us. She was lovely, smiley & easy to talk to. She is clearly an excellent member of staff. We could hear her chatting away to a couple next to us. She was fab! Food was lovely & fresh & topped up when we asked for more sandwiches. We had such a lovely afternoon we cant wait to return again.
Lovely location for afternoon tea. We were greeted by a friendly receptionist who directed us to the lounge for tea, but weren't sure on arrival where to sit due to lack of staff. However, once seated it was a nice level of service - once we had everything, we were left to ourselves. Gorgeous little walk beside the golf course afterwards. Food very pleasant; we've had more generous afternoon teas for the price, but there was enough that we felt replete while there were still a couple of little cakes left: for these we were provided with a box to take them with us. Plenty of space in the lounge despite it being a bank holiday.
Dining - Sunday Lunch
Funeral Receptions
I want to thank you and your team for all your help in making my wife’s funeral reception such a great success. It was all handled sensitively and the duty managers were great; we had a lot of compliments from those attending.
I would just like to say a big thank you for yesterday. The food was great and many of our guests commented on how tasty it was. The staff who looked after us were very attentive and as a result I think some of the people who attended took information to book their own celebrations with you. The fine weather allowed us to sit outside and enjoy the surroundings with the view across the golf course, and contributed to make it a very special day.
Please pass on my thanks to Joanne, Karl and other staff for providing an excellent reception for us on Wednesday in the Ladywood Room. Everything went extremely well on the day, and the Moor Hall Hotel provided a perfect end to the occasion. Special thanks to Karl for looking after us so well.
I wanted to write to thank you & all the staff at the hotel for making Moms funeral reception such a special day. Everything went perfectly from the moment we arrived at the hotel & nothing was too much trouble for the staff who were professional & friendly. Everyone commented on how delicious the buffet was so please pass on my thanks to the chef. It was a great relief to know everything was being taken care of & I didn't have to worry! Thank you.
Hen Parties
Proms
The prom you organised for us was excellent. Your staff were highly efficient and ensured that an enjoyable night was had by all. Please pass our thanks onto the staff who working on that evening. I can't fault a thing!
Ascot Ladies' Day
Excellent. So much food – over zealous with the cream cakes. Everything perfect. Will return next year.
Wonderful time. Staff fantastic. Food excellent. The only complaint was the sea bass wasn’t served with vegetables; asked for vegetables and they were served very quickly.
Absolutely superb. The price is a little steep. No vegetables served with the sea bass - had to order vegetables. Everything else was perfect.
We had the most amazing day celebrating ladies day at Moor Hall, the attention to detail was perfect. Whilst the food was delicious I must also make a special mention regarding the exceptional service... Sam and the team were just outstanding, we're already looking at what we can book up for next.
Wonderful. Will be returning next year with a bigger party. Couldn’t fault the day.
Lovely food, Excellent staff. Can’t fault the day. Everyone had an amazing time. Suggested - a drink on arrival would be nice. A raffle would raise more money for the charity. Will be returning.
Food excellent – chicken was cooked to perfection. Staff were amazing. Worth every penny. Will be back next year.
Excellent - everything perfect - please pass on comments to all Moor Hall staff.
Standard of food very good. Organisation and staff excellent. Thoroughly enjoyed the day and we will all be returning next year with more friends.
We all really enjoyed the day. The food and the atmosphere were fab. We feel the price is now as high as we would be prepared to pay. The forthcoming events have also risen in price every year and are now overpriced.
Excellent. Didn’t like position in room of table but thoroughly enjoyed the day. Too many cakes! Will be back again, next year.
Excellent. Food was superb. Will be back next year.
Food excellent but no vegetables served with the sea bass. The vegetables were served after we had finished the course – should have been served on the plate? Cakes were plentiful and boxed to take home - lovely touch. Staff - excellent. Really lovely day and everyone will be back next year.
Food excellent. Ambience and staff fantastic. Cakes amazing – boxed to take home. Cheese should have been served with chutney not damson jam?
Excellent. Loved the cakes stand on the table. Will be back next year.
Everything was lovely. Staff charming. Loved the cake stands and cake boxes to take home. Cannot criticise anything at all. Will be back next year.
Lovely day. Food and staff excellent. Loved the cakes and the cake boxes to take home.
Wonderful day. Over generous with the cakes. Took a big box home! Very enjoyable.
Lovely, relaxing day. Too much food! Too many cakes!
Thoroughly enjoyed the day. Will be back next year.